Community News

OAKLAND HIGHLAND HOSPITAL UNVEILS PLAN TO MEET THE NEEDS OF DIVERSE POPULATION

"Few medical centers have taken on the challenge to care for all county residents regardless of ability to pay. Still fewer are taking steps to ensure the needs and expectations of a culturally diverse population are being met."

Community Partnership Building Event
Friday, January 24, 6:00 PM
Transpacific Center, 1000 Broadway,
Downtown Oakland

OAKLAND, CA -- The Alameda County Medical Center (ACMC), which oversees the Oakland Highland Hospital, is unveiling a new program to meet the increasing needs of the county's culturally and ethnically diverse population. A gathering of invited city and county officials and community stakeholders will be held on Friday, January 24th, in downtown Oakland.

The ACMC, under the newly created Office of Diversity Affairs (ODA), will be responsible for implementing programs and activities to increase cultural awareness among all medical center staff, increase work force diversity, and foster a more positive relationship with the community.

The ultimate goal of the new program will be a work force better equipped to deliver respectful, quality healthcare. Better healthcare delivery creates a healthier, more satisfied patient population that will reap benefits for every sector of all communities in the county.

"We have the opportunity to do something very special and innovative here by virtue of the scope of this program and the patient population we serve," said Dr. Vanessa Burt, ODA director.

She further explained, "...Few medical centers have taken on the challenge to care for all county residents regardless of ability to pay. Still fewer are taking steps to ensure the needs and expectations of a culturally diverse population are being met. Through ODA, ACMC is doing both."

ODA was established through the efforts of the medical center's CEO, Ken Cohen and Dr. Burt. ODA works with an Advisory Board that includes Sharon Abrams (Medical Social Worker), Terry Bautista (Director, ACMC Interpreter Services & CHIA Vice-President), Dr. Lyn Berry (Program Director, Internal Medicine-Primary Care Division), Dr. Kathleen Clanon (Director, HIV Services), Ann Nomura (Physical Therapy), Sandra Osibin (Director, Human Resources), Dr. Roger Peeks (ACMC Medical Director), Soledad Lopez (Nursing Administration), and Dr. Melanie Tervalon (founder of Children's Hospital of Oakland Multicultural Curriculum Program in 1992).

For more information about ODA or Highland Hospital, please contact Dr. Vanessa Burt at 510-535-7686.
 

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