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Standards & Certification Committee

Standards & Certification News

Standards & Certification Committee

CHIA Health Interpreter Standards:
California Standards for Healthcare Interpreters: Ethics, Protocols
& Guidance on Interpreter Roles & Interventions 

Other Standards

 

Standards & Certification 
      Committee News

February, 2003: Standards now available through The California Endowment website!! The Endowment is reprinting the standards document and will be mailing out in April/May.

September 20, 2002: New CHIA standards now available online!

August, 2002: Full standards released at September 28 CHIA conference!
The Standards & Certification Committee introduced the standards in a conference plenary, and two separate workshops.   Workshops focused on the Ethical Principles & Protocols. There was a session for participants to ask the Committee questions about the document.

June, 2002: The Committee was finalizing the last details of the Standards document contents, now in 21st Draft, and presented the document for final review by the CHIA Board at the end of June.  The document builds on the feedback from interpreters in focus groups and from the website.  The document will be published, both in hard copy and here on the CHIA website by the end of September, in time for the CHIA 2nd Annual conference! (Click here for conference info!)

The Standards document, The California Standards for Healthcare Interpreters: Ethical Principles, Protocols & Guidance on Interpreter Roles & Interventions, frames the ethics in the context of patient health and well-being, includes an ethical decision-making process for interpreters, among other innovations.

March, 2002: The 4 focus groups were tape recorded and transcribed, and analyzed by Professor Claudia Angelelli, PhD, of San Diego State University.  Her report appears on this site. (click here for report!)  (report is 32 pages in length and is in Adobe PDF format)

February, 2002: Dr. Claudia Angelelli, San Diego State University, conducted an analysis of the transcripts of the focus groups.  Her preliminary findings, in a Slide presentation appears here. (click here for her preliminary report!) (report is in Adobe PDF format.)

December, 2001: An initial set of feedback comments were presented to the Committee by Niels Agger-Gupta.  (click here for this document in Adobe PDF format) These comments are being further analyzed by Dr. Angelelli and are also being incorporated into further versions of the standards.

November, 2001: 4 Focus groups on the CHIA Standards were held in Los Angeles, Fresno, Oakland and San Diego in November, 2001.  The protocols for the study appear on this site. 
(Click here for the focus group protocols) 


A draft CHIA Healthcare Interpreter Standards of Practice document with 7 Ethical Principles, 3 Standard Protocols, and Guidance for Interpreter Interventions and Roles, developed by the CHIA Standards & Certification Committee was released at the CHIA conference September 29, 2001 at Valley Children's Hospital, north of Fresno.  Earlier drafts have also been presented at chapter meetings for interpreter review.  This document is now in its 12th Draft.

The  June 23 and July 21, 2001 Chapter meetings at Chjldren's Hospital Oakland and LA Care featured one-hour dialogs about the feedback document presented by CHIA’s Standards & Certification Committee Co-Chair, Ann Chun and CHIA E-D Niels Agger-Gupta, PhD.  The final draft version will be taken to a series of focus groups in the different CHIA Chapter regions in November.  

The California Standards: Ethical Principles, Protocols and Guidance on Interpreter Interventions and Roles, will form the core of a movement toward interpreter accreditation, training and ultimately, certification.  The Committee is aware of the health interpreter certification which exists (Washington State) and is in development (Massachusetts).  The MMIA has begun a pilot of a medical interpreter certification process.  CHIA will be working with the MMIA over the next year to establish a collaborative relationship around medical interpreter certification.  

This is a very complex area, since, as NCIHC Co-Chair Cindy Roat has written in the ATA Journal, how does one test for languages where there is no or only very recently a written form of the language? There needs to be very sensitive development of this area over the next year or more... More information will be posted here as it develops!

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The Standards & Certification Committee is an expert committee from across the state of California and consists of:

Chair: Ann Chun, former CHIA Board member; Cultural Access Specialist, Alameda County Commission on Families & Children;

Co-Chair: Elizabeth Nguyen, interpreter; CHIA Board member; LA Care Health Plan;

and committee members:
Linda Haffner, interpreter; Chair, National Council on Interpreting in Health Care (NCIHC) Standards, Certification & Training Committee; (former) CHIA President; former Director of Interpreter Services, Stanford Hospital & Clinics, Palo Alto;
Carola Green, interpreter; (former CHIA Vice-President) Vista Community Clinic; Member, NCIHC Standards, Certification & Training Committee;
Gayle Tang, R.N., interpreter; Director, National Linguistic & Cultural Services, Kaiser Permanente, Program Office, San Francisco; 
Linda Okahara, Asian Health Services, Oakland;
Marilyn Mochel, R.N., Healthy House, California Healthcare Collaborative, Merced;
Beatriz Solis, MPH, Director of Cultural & Linguistic Services, LA Care, Los Angeles;
Claudia Angelelli, PhD., interpreter; trainer, applied linguist, San Diego State University, San Diego; Member, NCIHC Advisory Committee;
Niels Agger-Gupta, PhD, consultant, former Executive Director, California Healthcare Interpreters Association (CHIA) and Member,  NCIHC Policy & Research Committee.
 

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DRAFT California Standards

The new Standards document:
California Standards for Healthcare Interpreters: Proposed Ethical Principles, Protocols and Guidance on Interpreter Interventions and Roles

will be released at the end of September and will be available online at that time!!

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Other Standards: 

  • Maine State Code (2001)
    (document in Word .doc format abridged from the 2001 Code which includes this component on Interpreters.

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